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Are you a “pressure-cooker” or a “fast-tracker”?

Published in August 25th, 2009
Posted by adaniels in Amelia Daniels
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These labels and others like “relationship focused”, “managing on her own” “fulfilled empty nester” and “make ends meet” were assigned to six categories of women as a result of a recent marketing study by the Boston Consulting Group.  (They actually turned the study into a book called Women Want More…I’m reading it now.)

According to the [...]

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Why “old school” social media still matters

Published in July 2nd, 2009
Posted by kgranju in Katie Allison Granju
4 Comments

The other day,  an old friend of mine, someone I’ve known for 13 years, joked to me via email that she and I were  “into social media when social media wasn’t cool.”
I laughed at how dorky that sounded, but she’s right; our very friendship was forged via social media, only that wasn’t yet what anyone [...]

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Social media means sometimes getting to say you’re sorry (but only to the right customers)

Published in May 12th, 2009
Posted by kgranju in Katie Allison Granju
1 Comment

It’s not terribly common for brands and businesses to offer public apologies to customers, even when a company makes a very public mistake.  And of course, an apology isn’t always the right approach for a company in dealing with unhappy customers, but sometimes it can be. For those companies who do  find themselves in the position of needing to consider a public mea culpa, the dilemma [...]

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